LEAN & LEAN SIX SIGMA IMPLEMENTATION

We use our expertise in best practice operations management, and in process improvement methodologies such as Lean and Lean Six Sigma, to develop, launch, execute and sustain continuous improvement programmes for banking, insurance, investment and other financial institutions. We provide them with the ability to implement tangibly more robust performance measurement practices and more significant improvements in their management of operating costs, customer service, operational risk and regulatory compliance.

Our approach assures the delivery of an on-going return on investment at a large multiple of its cost, since we focus only on that which is proven to be necessary and to work well in a financial services environment. We do this through a combination of rapid project execution (removal of waste, and improvements to processes) and capability building (training and coaching). This ensures that the programme is self-funding from the start, and enables the client organisation to become self-sufficient quickly, without further reliance on external assistance.

Our personal backgrounds, as former business and operations managers in major banking, insurance and investment organisations, allow us to provide executive and senior management teams in financial services businesses with objective and pragmatic advice. We have the experience and capability to assist management in developing and executing the appropriate operating model for effective and efficient operations, and in creating the necessary transparency across the organisation for service delivery, performance measurement, and risk and cost management. We focus on improving the efficiency and effectiveness of an organisation’s operations, helping to release existing capacity either for growth or for cost reduction, to realise tangible savings in other operating expenditure, and/or to address specific regulatory or other required changes.

Venturehaus has significant expertise in the initiation, roll-out, training and ongoing management of Operational Excellence in both large and mid-market financial corporations. We recommend that our clients consider a Lean approach to the implementation of Operational Excellence, thereby ensuring maximum value and return on their investment. Lean – the operational approach based on the Toyota Production System – removes waste and focuses on value. Lean is less ‘methodology and tools’ and more ‘principles and approach’, hence it provides companies with a potent means of empowering staff to change business processes and organisational culture in a relatively simple and common sense manner. Many financial businesses have recognised the value of this approach in ensuring managers make better decisions – decisions based on fact and empirical analysis, rather than on assumption and gut feel.

Venturehaus typically works with a client organisation to implement a data-driven visual management system in an operational improvement programme. As a result, the company’s management is able to manage business and operations with significantly greater levels of awareness and clarity, and with the ability to act quickly on timely information. Effective measurement, controls and management information, used properly within a business, can play a significant part in delivering competitive advantage. This ensures the business is consistently focused on continuous improvement.